ITS believes in partnering with the best, so we have chosen multiple vendors in order to offer you the perfect application for your industry. An experienced sales consultant will evaluate your needs at no cost and provide the best technology solutions at affordable and competitive rates.
Also, our professional staff offers Business Local and Long Distance consultation at no charge to you. At ITS we can help you save money by analyzing your current phone plan and customizing it to meet your current needs and growth.

Key Systems
Today Small & Medium Sized Business (SMB) require from their communications platform much of the same functionality that large corporations have come to rely upon. In the not-too-distant past achieving that same level of communications convergence was difficult for SMBs due to the lack of cost effective solutions. Now, however, this is no longer the case. ITS, by partnering with industry leaders such as NEC and Vertical, can help your growing enterprise achieve telecommunications efficiency comparable to that of larger companies giving you all the same sophisticated features in an affordable, easy to use and highly scalable package.

Some of these features include:

• Built-In Caller ID: The caller’s name and number are clearly displayed on both digital and Caller ID-capable analog telephone sets, providing caller ID information regardless of extension type.
• Direct Inward Dialing (DID): With T1 or ISDN PRI trunking, these systems can supports up to 100 DID numbers for direct caller access to personnel, greetings such as directions or hours, mailboxes, hotlines, departments and fax.
• Uniform Call Distribution (UCD): Allows extensions to be linked for call handling, enabling efficient utilization of your customer service resources. Incoming calls can be forwarded to the next available agent or on a per-group basis (sales, tech support, etc.) using Linear, Distributed or All Ring modes.
• “Meet-Me” Conferencing: In addition to supporting standard conference calling, some systems also supports  “Meet-Me” conference bridges. All parties can dial directly into a conference call from the road or inside the office.
• Tenant Service: By configuring tenant groups, systems can be configured to serve multiple premises while meeting the specific customization requirements of each. Paired with its multiple Music-on-Hold sources, one system can serve multiple offices and meet the specific customization requirements of each.
• Fax Detection: Some systems  supports automatic fax detection with analog trunking, eliminating the expense of a separate fax line.
• Station Message Detail Recording (SMDR): Track data for incoming and outgoing CO calls; connects to printer or serial interface.
• Public Address Interface: A perfect solution for warehouses and general paging needs can be configured by connecting a system to speakers or a horn.
• Door/Gate Control Interface: Use your phone to operate a contact closure to open a door or gate, or ring a loud bell or other device.

PBX/IP Systems

Whether your organization is growing in a single large complex or by opening multiple branch offices, the ideal telecommunications solution for your expanding enterprise will need to facilitate remote sites, road warriors, intra-organizational calling and conference calling. Also, for continued growth, your company will require a dependable voice and data communications platform. However, planning for, choosing, installing and maintaining such a platform can become a daunting task. Let ITS make the process simple for you. As a full service communications company, ITS is positioned to help you in every aspect of your telecom and datacom needs. We sale, install and maintain a variety of PBX/IP Phones systems for a diverse customer base.

Unified Communications
Unified Communications increase productivity by consolidating voice and e-mail messaging and third party fax into one easy-to-use applications platform. Also, these standards-based applications integrate with business tools that you use every day, such as Microsoft Outlook. Users can handle voice-mail just like e-mail messages and record, save, delete, or forward calls from their desktop. With some products users can even listen to e-mail messages read aloud over the phone! Let ITS help you plan and deploy a UC application today.